liveamc.fyi/
Use browser back button to exit out of image views. This is a static site (webpage) with no cookies, etc. I am trying out a different page template here. I have the same information here as my www.tsm-law.fyi/liveamc/ webpage.
If I had no legitimate complaint or issue with the business then I’d have no reason to research anything about it. There gets to be an attitude, however, by just about anybody that it’s not any of my business who I give my money to since I should just be grateful I have a roof over my head (type thing).
This particular multi-unit property manager made it fairly obvious what their motivation was when they weren’t accounting for housing assistance money being paid to them from the state on my behalf. The managers wouldn’t keep my account correct for me to use the online payment portal so I’d need to take money orders into the leasing office to ensure that they acknowledged receipt. The problem gets to be that I know what they were doing was deliberate (I just wasn’t clear on the reason) but the more often I need to personally go into the leasing office the more risk of a conflict arising. They’d like to have justification for the purposeful maltreatment so they will intentionally try to push buttons.
Most people would ask "why would people do that?" like either I’m just being too critical, or I’m just crazy, or else there must be some reason that an average person would understand. I had assumed it was because my disability status since I don’t readily appear to be physically disabled. Some people cannot stand veterans, too, and often stigmatized as war monger types, and if we’re not then we just don’t understand that we’re supposed to be (so we align with the necessary stereotype).
It turned out that what the actual motive of the landladies was a way to force me to move, maybe even in a disruptive or pitiful way, so they could exert an appearance of power as an intimidation tactic. It was so they could avoid going through county civil court process that is associated with their business paradigm to handle non-paying tenants. The supervisor manager finally made that obvious when she posted a "rent demand" notice to my door after the manager that was working in the office had adruptly left. The young lady that was working there had corrected my account so I could pay online and I have a seperate Google spreadsheet I keep too. I shared the link to my spreadsheet with the prior manager (Kris T) and for months it went smoothly.
The "rent demand" notice that Danielle M (the supervisor) had a section to select if tenant received housing assistance and it was checked as "no". Of course it seemed like usual slip-up (plausible deniability) to me even, but the name was the same person that was on the renewal offer posted to my door months prior.
I will combine my original website content with the documentation here.
Plain text of the new manager’s introduction email:
Hello,
My name is Kris T- . I will be the new Property Manager here at the Riviera Apartments! Please feel free to reach out to me or stop by with any questions or concerns you may have! My office hours are Monday-Friday 9:00am-5:00pm. I look forward to meeting you all.
Images of the (false) notice posted to my door and renewal offer:
At any rate, how it all transpired is a tale in itself, let it suffice to say that my interest was piqued as far as who exactly I was dealing with. The management was stalling on the actual renewal and after it finally happened the landlady wouldn’t acknowledge receipt of assistance funds. That isn’t all too uncommon and the program even exonerates the managers by not suspecting intentional fraud because it is understood that the payments go directly to the company owning the property since they’re the main address on the lease. The management businesses will process the payments from tenants and a new manager may be thrown off by the process and jump to conclusions. A HUD case manager would readily provide copy of the payments where it will show the owner’s name & address as recipient so usually that is enough. Now there is an online utility provided by the state for landlords to verify payments made. I provided the link to the managers at liveamc.com but I was initially ignored. There was a man who I talked to on the phone twice who may not be in the state, and might be direct employee of the owner, but he’d acknowledge my housing assistance but the supervisor, Danielle, never did.
So when I went to submit complaint against the management I found their real estate license information on the state’s website and it turned out that the address listed was the same as a trade journal, "Western Livestock Journal" (I kid not). I went there in person to try to catch the main manager but the man there never heard of him. I said that he’s using this address and the man there said "well, that’s fraud!".
Image of the state’s record for the owner/realtor broker, of management company. (Both it and the trade journal have 6021 Syracuse Way, #103 Greenwood Village, CO 80111.)
Images of the state investigator’s reply to me in which he "acknowledges" there is a discrepancy with the address. He then called me months later saying he talked to Jon and everything was fine. The address is still the same as the Western Livestock Journal. Nothing has changed.
Thank you for your recent complaint to the Division of Real Estate, Colorado Real Estate Commission against Jonathan Costa. The Division has opened an investigation into this matter. I have been assigned as the investigator regarding your complaint. During the course of the investigation I may contact you to gather further information.
The jurisdiction of the Colorado Real Estate Commission extends only to potential actions where violations of the license law and Commission rules are found. The Commission has no jurisdiction with regard to civil action claims that you may have against the respondent. You may wish to contact legal counsel for advice on civil actions in the
courts.
During the course of the investigation I will assess the evidence of the alleged misconduct gathered through interviews and statements of principals, independent witnesses, and the review of relevant documents, as appropriate. The final disposition of the complaint is based on the weight of the evidence supporting the allegation of misconduct, not the allegation itself.
If the complaint results in action by the Commission, the Commission has the authority to impose diversion or formal disciplinary action including an administrative fine, education, public censure, probation, suspension, or license revocation. Complaints may be dismissed for a lack of sufficient evidence of a license law violation or lack
of jurisdiction. You will be notified when the investigation is complete. Please note that the Division of Real Estate cannot disclose the disposition of any case until it is fully settled.
Please note that this office is unable to assist you in pursuing any civil claims you may have as a result of this complaint. Should you have any questions please contact me at 303-894-5964 or charles.rakay@state.co.us.
Respectfully,
Charles Rakay
Investigator
Division of Real Estate
Colorado Real Estate Commission
Update to this issue was that I attempted to relocate to another unit in different city in my state and just so happened that the one I picked was being managed by same outfit. Everything seemed to go smoothly, that is (of course) until it was time to schedule appointment for DOH inspection where the (other) management team wouldn’t set an appointment day/time until the unit "was ready"; the day the place was listed as being "available" (or soon thereafter) was not acceptable for them. Why would that be? I lost $150 for "application deposit" that the online systems will request. There is state law in Colorado, CO Rev Stat § 38-12-903(4), which states that those type of deposits (not really traditional damage deposits) need to be refunded within 20 days if no lease is enacted. The businesses will have their terms that there needs to be a cancelation made by the applying person within two or three days. If someone applying is on assistance then that precludes any short-time cancelation window. (There is also an anti-discrimination law regarding form of funding, or housing assistance, in the state.)
So if a property management business doesn’t have capability to ensure one of their units will be actually vacant when their listing indicates it will be, because they are lacking the credibility to accomplish county civil court process to evict (and so that would be for any reason, not only non-payment), then their paradigm shifts to one of scapegoating a person on housing assistance to force them to move or give up and cause bad enough scene to get law enforcement involved. It’s childish and cruel. I lost another $300 to a moving company I had to cancel and another management business kept $200 of mine in same type of online application process. I filed local police report but (of course) nothing.
A local civil rights legal organization even replied to me a canned answer regarding the application deposit where (of course) it was misconstrued as a traditional damage deposit. I tried to contact them to ensure they understood the issue but (of course) I just do not matter to anyone enough for anyone to even care about their own ethics.
Image of the state’s record for the owner of LLC for management company. (Note that CT Corporation has Wikipedia entry stating the location is northern Europe or region of the headquarters of the Dutch East Indian Trading Company. In any event, they wouldn’t be in the business unless they were making money. Oh, it sure is same business. They have the layered LLC paradigm to avoid criminal charges.)
Also note, a relatable issue is with the owner of the (infamous) CBZ Management, Zev Baumgarten, which owned/operated the Aurora, CO complex that was supposedly taken over by gangsters (it wasn’t actually) had a warrant issued for his arrest for failing to appear (I kid not!) last I’ve seen anyway. He’s still a fugitive but was able to unload some of his property. Go figure!